Scrum Master Series: The Team

Definitions and Back to Basics

Once in awhile I get to look back over some of the notes I put together on topics.    I think about organizations, teams and roles that we have.  Once in a while I have to lay the justification to an organization for one of the roles.  A scrum master included.  For a few people in the organization, as I take them through their valley of disbelief, I like to start very simply, and sometime include some history lessons along the way.  Dr. Winston Rice, the father of waterfall wasn’t all bad, but over time we learned to organize ourselves in even better ways.  New ideas in an organization that is pretty big and set in its ways is never easy, but I love watching the transformation.  I have the patience to see the changes and continue to grow and support the people who are experiencing it as well.

I had a developer say to me that they hated agile.  A very clear and aggressive message with an emotional anchor.  All pre-formed before I even got to know this individual or what his prior experiences were.  I love what I do, and it shows.

It’s not about you.

Organizations are dedicated to using teams.  This means what?   A team is a group of people… pretty basic.  But wait, there is more!

  • Holding themselves collectively accountable
  • For using complimentary skills
  • To achieve a common purpose

Scrum does not assume a minimal skill set.  There is also an assumption that the work is complex enough to warrant a team. Ralph Douglas Stacey who spent a career analyzing organizational relationships had a Matrix which might be adapted to agile as follows…Stacey Matrix

Scrum tends to play really well in breaking things up from chaos and pulling them down into the complex realm, and again pulling complex solutions down into the complicated.  Scrum for it’s simplicity cuts through the noise.  Kanban tends to work really well with simple or repetitive solutions we find ourselves performing again and again.solutions down into the complicated.

Why a team?

Well, it has the tendency to be good for people.

  • Improves our creativity
  • Can make better decisions
  • Can increase commitments to action
  • Help control their members
  • Helps offset large organization sizes
  • Types
    • Formal vs Informal
    • Temporary vs Long Term

In groups of a certain size we no longer feel lost amidst a very large organization.  Daniel Goleman who wrote Social Intelligence was curious about the maximum number of people to exhibit innovation in groups.  What he saw was natural pairing in groups of 2 then 4 and somewhere greater than 8 the groups tended to fracture and not be as cohesive.  Greater than 8 we don’t collaborate as well.  Seems right in line with what individual scrum teams are used to.

What can Teams Do?

It does seems obvious that we use them to develop software.  Our teams place an emphasis on making or doing things.  Team might also exist to recommend or just run things as well.   I get into teams more and more in the coming weeks as this is really where the scrum master matters most.  The team might be considered the scrum master’s product.

I will end with some immediate Dangers to a team.  Again this is always tricky with people who can have selective hearing. As a basis for evaluation in order to really make decisions with steps towards getting better, there are several terms which apply to groups becoming dysfunctional.

Dangers to a Team:

  • Social Loafing – complacency.  It is GREAT to have fun (There is an awful lots of stress and hard work)  but this points more to appropriateness within the context of accomplishment
  • Group think – the team actually loses its ability to think critically and is making decision from a defensive posture within the organizational hierarchy.
  • Social Facilitation – behaviors that start to become acceptable in front of others.  Teasing and hazing are such examples.
  • Personality Conflicts
    • Antagonizing relationships
    • jeopardize team accomplishments
  • Disruptive Behavior
    • Interrupts the group’s processes
    • Limits the teams effectiveness
    • Impacts the team’s cohesiveness

I have never called out an individual as being an impediment, as I tend to distinguish and separate behavior from a person.  There are certainly some behaviors I don’t care for and wont be helpful to a team.  One of the ways to focus on the good part of being within a team is to call out your working agreements.  Together as a team establish some guiding principles of your own.  There are quite a few examples and it has the tendency to put everyone on the same foot forward as they will come together against some tough thought problems.

Advertisements

Please leave a reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s