The minimum. If you wanted the minimum, then, congratulations! I’m pretty sure people don’t strive for the minimum though so what should be measured instead? Measure progress against the end goal. I know. I know. It’s crazy talk but, seriously, if there’s a goal you want to hit why not try to assess yourself against it? I guess the argument of “we want to know where we are against the least acceptable metric” may hold some water. However, I don’t want something that tells me 100% meet the minimum. I would MUCH rather know that 8% meet the target and 70% are pretty damn close. Those who are meeting the minimum now have a little competition and may actually kick it into high gear.
If I know who is closest to the target, I have a chance to leverage their insights and help those who are anywhere close get closer. I can see what everyone has in common (who isn’t excelling) and work towards identifying a root cause to help make it easier for them to hit the target. If 100% are meeting the minimum, what does that tell me? What can I do with that information? Reward it? Um……
I know! Let’s set an interim target! Guess what you’ll get? 100% are meeting the interim target. And it all starts again. Seriously, folks, let’s strive to meet the goal. Let’s not sell ourselves short and give ourselves crutches. People want to do well and if well means the minimum, that’s what you’ll get.
Personally, I love a challenge. When I’m not challenged, I get lazy. When you expect greatness from people you will get greatness. When you expect mediocrity you will get mediocrity. Shoot for the stars people!! Then, when you have scooped them all up, shoot for another galaxy. I DARE YOU TO BE BETTER THAN YOU ALREADY ARE!