I believe a team needs trust to be high-performing.  This isn’t new news nor is it a unique opinion.  What does trust on a team look like?

  • Team members are open and respectful with one another.
  • There are no “bad” conversations.  The lens a trusting team applies is one of “this will help us be better than we already are”.
  • The environment is happy, safe and focused.
  • Team members look out for one another.
  • Team members are allowed to have “bad” days.
  • Team members, no matter how difficult or challenging the work is, like being on the team.  In fact, the more challenging the better!

There’s more that what I have posted above but, it’s a start.  As a Scrum Master, when there is a lack of trust on the team, it’s vital to help the team establish it.  It’s not an easy thing to do.  I’m curious what others have done to help a team build trust.


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